FAQs
You can add items listed on the website to cart. At checkout you'll be prompted to login. Create an account or login using Google or email. After you checkout and fill in your address and contact details we will process and dipatch the order.
After you place an order, we will process and dispatch it that same day. You will receive your order within 3-5 business days depending upon the transit time to your location. Some shipments may take longer due to unforeseeable circumstances. For any concerns regarding shipment, you can contact us via call or Whatsapp on 0321-0276669.
Yes, you can cancel the order if you change your mind. You can contact us about it within 7 days of receiving and send it back to us. After receiving it on our end, we will conduct a quality assurance test which may take upto 1 day. And then we'll process the refund. For more details refer to Refund and Return policy.
We offer fixed delivery charges (PKR 350) all over the country for most of the items on our website. Some items, however, may require special care and/or a different delivery method altogether if they are delicate and/or heavy. For this reason, delivery charges may vary. We will communicate these charges with you before dispatching.
We use trusted courier services to deliver our products to our customers anywhere across the country. Some items may require special care and packaging in case they are delicate and/or heavy. We will communicate this with you after you place an order.
We are authorized retailers of numerous brands and have been serving our customers for more than two decades. We ensure everything we sell is authentic and genuine. If you are not satisfied with authenticity of the product after receiving it, you may return it and get a full refund (see our refund policy).
Yes, we do have retail store and you may visit us Mon-Sat (10am to 8pm). Our address is Paktec Electric, 1666, Adamjee Road, Saddar Cantt, Rawalpindi.
We charge market competetive rates on all the products we deal in and ensure our customers get the best price from us. If you notice the same product listed on our website elsewhere but much cheaper, let us know about it on WhatsApp (0321-0276669) or email (sh4riqw@gmail.com)
